How to use QR codes for customer survey

Last updated:   June 23, 2022

Getting a feedback from your customers about your products and services is important for the overall growth of your business.

With that being said, QR Codes is just the right marketing tool and solution to get that feedback right away!  

If you’re landed here, I guess you already know what a QR Code is, a QR code that can be easily scanned just by using your smartphone camera feature or QR Code reader app, which makes it quickly accessible to people from all age brackets.    

Using a QR Code for survey which is generated using a survey QR code generator, you can redirect a customer to a link online that contains 5 or 10 questions that they have to answer.

Using this, you will be able to measure the overall rating of your customers’ satisfaction results and what improvement you should do to make your service even better the next time. 

Related: How do QR codes work? The beginner's ultimate guide!

qr codes in surveyHow to generate a QR code for survey form using QRTIGER QR code survey generator. 

Step # 1. 

Assuming that you’re already done with your survey form with, let’s just say 5 questions, copy the URL of your form, and paste it into the QR Code Generator online. (or you can also use a URL shortener to shortened your link.)qr codes in survey google form

Step #2

Once you already copied your URL , paste the link in the free QR code survey generator like in the box below, you can choose between a Static QR Code and a Dynamic QR Code. Then click the Generate QR Code button. qr codes in survey create url

Important Note:

Once you generate your URL on Static QR Code which comes for free

  • it will direct you to a permanent link
  • will not allow changes to the URL address
  • and no data tracking                                                                                                                               

    However, if you click on Dynamic QR Code is

    • advanced wherein you can change the link of a QR Code by changing its URL and update it anytime you want
    • can track the data of the scans in which country, city, the device used if android or if iPhone

      But here, I choose Dynamic QR Code in case I want to modify some changes in the future. 

      If you want to know more about the two types of QR Code just click here. 

      Step #3 

      After you click on the Generate QR Code, you can now start to customize your QR Code in which you can choose its data pattern, the eyes, colors and even add a logo!

      qr codes in survey generate qr codeStep #4

      After you click on the done editing, your QR Code will automatically save to your computer 
      You can also choose whether in PNG or SVG Format printed format (both works great in print)

      Step # 5

      From the QR Code Generator website, you can also directly drag your QR Code to your desktop or check it out from the downloaded files.

      Assuming that you already have your printed QR Code, don’t forget to strategically place it in areas that have a well visible spot that will surely catch your customers’ attention, and of course, add a logo to it. 
      Also, it is very important to call-for-action that will prompt your customers to scan it. 
      It will guarantee to get 80% more scans!

      Step #6

      To track the data of the QR code scans,  just click the track data button of your QR Code Generator, and here, you can see the number of scans, the device used and they're the location from anywhere in the world. 
      qr codes in survey track data
      It is: 
      • Fast
      • Convenient
      • easy to use
      qr codes in survey data
      See? That’s how convenient the QR Code is. There is a lot of QR Code Generator online but choosing the Best QR Code Generator that’s most advanced, has added features, high-grade data tracking, and the one that provides the best visual QR code service is a must. 

      If you don’t know how to create a survey form, in this article, we are going to show you the step-by-step guide on…

      HOW TO CREATE A SURVEY FORM FOR YOUR CUSTOMERS SATISFACTION SURVEY

      Step #1 

      Go and click to Google forms 

      qr codes in survey google driveStep #2 

      After you click on the Google Forms, it will then land you to a questionnaire format where you can start to create your survey questions. 
      qr codes in survey templates
      qr codes in survey sample form
      Here, you can add many questions as you want. But most of the surveys only take 5 questions.
      You can also customize how you want your answers to be, whether, in a form of multiple choices, short answer or in a paragraph form, it’s all up to you. 
      qr codes in survey sample questions
      You can add a video, image, or text in your survey questions just by clicking the buttons on the right corner. 

      Step #3 

      Assuming that you’re already done making your questions, click the preview button and there goes you’re survey form and and you’re done! 
      qr codes in survey previewqr codes in survey full view
        This is now the sample form! Ready and set to go!
      You can also track the data response on your Google survey form by clicking the “response” button on the right side the “questions” button.  

      qr codes in survey responsesqr codes in survey responses chartundefined