Frequently Asked Questions
What is a QR code and why do I need one?
A QR code stands for ‘Quick Response Code’ and is a 2-dimensional barcode type invented by Denso Wave in 1994. You can get more information at Wikipedia. Today QR codes are used a lot to give a digital dimension to a product or flyer that leads to a URL.
What is the difference between a static and dynamic QR code?
With a dynamic QR code you can track data and you can edit your URL at any time to any other URL, this saves you time and money on printing. With a static QR the user will go direct to your URL, however data cannot be tracked and you are unable to edit your URL. For marketing, Dynamic QR codes are more useful as you can track the number of scans, the time when the user scanned, the location of the scan (city/country) and the device type of the user (iPhone/Android).
Can I switch from a static to a dynamic QR code?
No, once you select and make a static QR we cannot change it to a Dynamic QR code. Static and dynamic QR codes are very different.
How many times can my can my dynamic QR been scanned?
You can scan your dynamic QR codes as many times as you like until your paid subscription expires.
Can I delete a dynamic QR code?
Yes, if you use it for less than 5 scans you can still delete it on the track data page.
My QR code is not working, what can I do?
There are many reasons why a QR code is not working correctly. First check your entered data. Sometimes there are little typos in your URL that break your QR code. Make sure that there is enough contrast between the background and foreground of the QR code. The foreground should always be darker than the background.
Can I save QR codes as a template and can I delete a template?
Yes, you can make a template, this saves you time next time you make a QR code and you can easily delete your templates. Simply hover over the template and a cross will appear to delete the template.
How many free static QR codes can I make?
You can make as many static QR codes as you want, you QR code will never expire and will be valid for a lifetime.
What is the best format for the logo of the QR code?
You can add a logo to your QR code, however it is important that your logo is in a square format otherwise it might be stretched. It is also important to note whether you upload your logo in jpeg or PNG format. It is recommended to have a logo around 500KB to 1 MB.
Can I make a File QR Code for a PDF, JPEG, PNG, Word, Excel?
How to make a QR code for my menu?
To make a menu QR code for your restaurant and bar menu is easy, best is to upload a PDF, Jpeg or PNG of your menu, you can update your menu QR code any time even after your menu has been generated.
Which colors should I avoid using in QR codes?
Light colors, such as yellow and pastel colors are not good for scanning, so, it is best to use darker colors and a white background.
Does QRTiger QR code have ads?
We carry no ads, we are a professional QR software, not an advertising company. We don’t show ads on our generated QR codes.
What is a good QR code scanner?
All iPhones with iOS 11 can recognize QR codes using the camera feature in photo mode. This is the same for all new Androids. Otherwise you can use QRTIGER free QR code scanner app without ads.
If my subscription expires and I pay again will my data still be there?
Yes, if you pay to the same account then your data will still be there.
What is the difference between a PNG and SVG file?
A SVG file is a vectorial file that can be used in programs as Illustrator or InDesign. For Photoshop you need to import your SVG file. A SVG file is great for printing at the highest quality. A PNG is a format to use online but can also be printed although a PNG has less quality than a SVG.
How do I make a QR code in bulk?
You can use our CSV template to find the page to create a bulk QR code or secondly input how many QR codes you want to generate using the same URL but having different unique QR codes, this allows you to have unique QR codes so you can measure who scans. A bulk QR code is useful if you need to have unique QR codes or need to make QR codes of many different URLs.
What is a Vcard?
A vcard is a QR code that people place on their business cards, so when people scan they have in one click all your information saved to their phone. You can also share a Vcard to your email and edit the data of your Vcard using a dynamic QR code.
Can I make a QR code for a MP3?
Yes you can make an MP3 QR code, you can upload your QR code on Soundcloud and use this URL for making your QR code.
Can a Wi-Fi QR code be dynamic?
No wifi QR codes can only be static as the user when he scans has no internet connection. For dynamic QR codes the user needs to be connected to the internet.
How to get your invoice?
Click on the right upper corner of this page on 'my account' go to billing and enter all your information such as name, address, VAT number or other related information.
How do the subscription plan work?
If you pay for one year you get x amount of QR codes following your plan, they are valid for that period of time. You don't get each year X new QR codes, you pay for the time your dynamic qr codes are valid.
Watch a video to see how it works: