How to Use QR Codes on Vending Machines

Update:  July 26, 2023
How to Use QR Codes on Vending Machines

QR codes on vending machine surfaces are revolutionizing how people purchase.

With a quick scan, they can buy their favorite snacks and beverages without touching buttons or inserting coins.

But apart from that, you can also use QR codes on vending machines to provide a tutorial on how to use it, gather customer feedback, call for assistance, and other marketing opportunities.

QR codes have become essential for various industries as the world moves towards contactless transactions.

And now, vending machine makers are starting to adopt them.

And to ensure that the QR codes on the vending machines work smoothly and reliably, it’s crucial to use high-quality QR code software.

Explore the benefits of QR codes for vending machines and learn tips and tricks on using a reliable QR code generator to maximize their effectiveness.

How does a QR code on a vending machine work?

Vending machine QR code

Vending machines offer a convenient way for people to grab a quick snack or drink.

One can find them in various locations, from bustling city streets to hospital waiting rooms.

However, they can be a hassle for those who don’t carry bills or loose change.

Here’s when QR codes placed on vending machines come in. Users can scan the QR code with their smartphone camera to pay through digital payment platforms.

This quick and easy system provides a secure alternative to traditional vending machine transactions.

Plus, it eliminates the need to fumble for cash or worry about having enough coins.

And here’s more: QR codes can do more than facilitate online payments.

You can make different QR codes for your vending machine with the help of a reliable QR code generator like QR TIGER, as it provides other QR code solutions you can choose from.

Benefits of using QR codes on vending machine surfaces

QR codes offer a range of benefits that make them a valuable addition to any vending machine. These benefits include:

Contactless payment

In post-pandemic times, many people seek ways to avoid touching public surfaces to avoid risking their health. And using QR code payment for vending machines is one quick solution.

These allow customers to make contactless payments using their smartphones, offering a safer way to buy their favorite snacks and drinks.

Customers can scan the code with their smartphone, enter their payment details, and complete the transaction without touching buttons or inserting coins.

It makes the purchasing process more streamlined, efficient, and hygienic, providing a better experience for customers.

More flexible payment options

QR codes allow vending machines to support more payment options, such as digital payments through e-wallets and mobile banking apps.

This adds more convenience for customers, especially those who already want to buy yet do not have any paper bills or coins to use.

On top of that, QR codes are also more accessible and cheaper to implement than traditional payment methods such as card readers or cash machines.

Faster and safer transactions

Traditional vending machines require customers to have their cash or cards ready to buy items.

But say you forgot your card or don’t have loose change. That’d be inconvenient for you.

With QR codes, transactions are fast and highly secure.

Customers can pay through digital payment platforms, which is an advantage since many now prefer cashless payments.

Reduced maintenance costs

Due to coin and bill jams or mechanical breakdowns, vending machines often require frequent repairs and maintenance.

QR codes provide a cost-effective solution to reduce maintenance expenses on vending machines.

Operators can receive real-time updates on the machine’s status by scanning the QR code.

This information can include inventory levels detecting malfunctions and scheduling maintenance and repairs.


Some vending machines require customers to take printed receipts after their purchase which can result in unnecessary paper waste.

But with QR codes, customers can pay cashless and receive a digital receipt instead.

It reduces paper usage and provides a more convenient option for customers who want to avoid carrying around a physical receipt.

5 innovative ways to use a QR code on a vending machine

While facilitating digital payments is a huge feat, QR codes can do more things to streamline the vending machine experience for customers.

Here are five other ways these codes can work:

1. Provide a quick tutorial

QR code for vending machine

QR codes can be a helpful tool for providing a quick tutorial on how to use a vending machine.

It can be beneficial for first-time users or customers who may be unfamiliar with the particular vending machine.

By scanning a QR code on the vending machine, customers can access a step-by-step guide on making a purchase, selecting products, and even troubleshooting common issues.

Manufacturers can provide visual aids, such as images or videos, and embed them in the QR code to help users understand the process more efficiently.

Related: Create a Video QR Code in 5 Steps: Show a Video in a Scan

2. Gather customer feedback

When offering a product or a service, asking for customer feedback is crucial for improvement. But how can you do this for your vending machine? Simple: QR codes.

You can create and add a Google Form QR code to your vending machines.

This solution makes it easier and faster for buyers to leave reviews or suggestions.

Customers can quickly scan the QR code with their mobile phones and complete the survey, providing feedback on things like the selection of products, pricing, and overall user experience.

Here’s a tip: Add a call to action to your QR code to encourage customers to leave feedback.

3. Call for assistance

Any equipment can break and stop working, and vending machines are no exception.

But here’s the problem: Every minute it’s not working can mean losing money.

To prevent this, you can make a vCard QR code with contact information such as telephone or mobile numbers and email addresses that customers can contact if the machine stops working.

This QR code is also helpful when the machine doesn’t give out the product, even when the customer has paid. After calling or sending an email, they can get a refund.

4. Marketing opportunities

Merchants can use vending machine QR codes to offer customers discounts, promotions, or loyalty rewards.

For example, a vending machine operator could offer a discount code for customers who scan the QR code and complete a purchase.

QR codes can also be a gateway to online campaigns and ads promoting a particular product or service. These can take scanners to videos, infographics, or landing pages.

5. Increase app downloads

Did you know about the app VendronGo? It allows users to locate nearby vending machines in their area and purchase products using their mobile phones.

Manufacturers can use this app or develop their own and promote it with an app QR code — a dynamic QR code solution that lets users find and download an app in one scan.

Real-life examples of vending machines that use QR codes

If you think having QR codes on a vending machine is still a concept, these real-life vending machines will make you think again. Check out the examples below:

Cashless vending machine with QR reader in Malaysia

Cashless QR code for vending machine

Vechnology, founded by Universiti Tunku Abdul Rahman (UTAR) students Lance Ong and Evelyn Foo in 2015, has integrated a unified QR e-wallet for their vending machines.

This innovative technology lets users seamlessly make e-payments without the need to select a specific type of e-wallet on the screen.

With Vechnology’s QR scanner, users can quickly scan their e-wallet code from various e-wallets, making the process faster, more convenient, and more secure.

With this technology, the company has paved the way for the future of vending machines, making e-payments easier, faster, and more accessible to all.

Vending machines operated by QR codes in the Philippines

Globe Telecom and Night and Day Philippines, Inc. (VEND Phils. Inc.) have introduced an innovative solution to the Philippine market: the country’s first vending machines with QR codes for seamless cashless and contactless transactions.

Instead of paying the vending machine with bills, coins, or cards, customers can scan the QR code and pay digitally through e-payments with GCash, a local mobile payment platform.

This pioneering venture has paved the way for the widespread adoption of QR code-enabled vending machines throughout the Philippines.

Unilever’s marketing strategy in the United Kingdom

Global brand Unilever added QR codes to their vending machines to promote its famous ice cream brands like Magnum, Ben & Jerry’s, Vegan Stick, and more.

Unilever’s strategy to increase sales and improve brand awareness in the United Kingdom involved placing vending machines in high-traffic areas such as shopping centers and tourist attractions.

The innovative feature of these machines was the QR code that offered customers enticing discounts on their purchases, thereby incentivizing sales.

By scanning the QR code, customers can receive discounts and redirect to Unilever’s website to learn more about the brand and its products.

How to make a QR code for your vending machine with QR TIGER

QR TIGER is an advanced, reliable, easy-to-use QR code generator that can help you create high-quality and efficient QR codes for your vending machines.

It is the only QR code platform with ISO 27001 certification, which means it meets the highest standards for information security management. It’s also GDPR and SSL compliant.

On top of that, the software also boasts comprehensive solutions, impressive customization tools, and advanced features.

Here’s a step-by-step guide on how to create a QR code for your vending machine with QR TIGER:

  1. Go to the QR TIGER QR code generator homepage, then log in to your account. No account yet? Sign up for a freemium plan.
  2. Select a QR code solution and enter its required data.
  3. Select Static or Dynamic QR and click Generate QR code.
  4. Customize your QR code.
  5. Run a test scan, then download your QR code once it’s all clear.

QR TIGER: the wise choice for creating QR codes on vending machines

By placing QR codes on vending machine surfaces, businesses can improve customer experience, boost sales, and enhance their overall performance.

Anyone can quickly create a QR code since many QR code creators are available online.

But to guarantee quality and efficiency, it’s best to choose QR TIGER.

It provides a simple and user-friendly platform for creating and customizing QR codes that you can easily integrate into vending machines.

Go to the best QR code generator today and improve your business with QR codes.

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