How to make a contactless check-in for events, hotels, and resorts using QR codes

Last updated:  April 02, 2021

Contactless check-in in many events, hotels, casinos, and resorts has surged in the outbreak of the Coronavirus  to control and minimize the physical contact between people. 

Moreover this new approach is used to combat and avoid the use of tangible materials where the virus could linger, and potentially be passed on to another individual.  

Moreover, contactless check-in forms using QR codes also avoid the long process of filling-up forms by automating the check-in system. 

To eliminate these safety threats brought by the COVID-19 and ensure that guests feel safe and comfortable during their stay, safety protocols and measures have been implemented such as the contactless check-in. 

As of the present, such an approach has already been practiced and observed in many commercial establishments.

Related: What is a QR code and how does it work? The Beginner’s Ultimate Guide!

What is a contactless check-in? 

Doing a contactless check-in reduces the need for most of this process that may involve many different touchpoints through automation by using advanced technologies.

One way to do this is to generate a QR code for a contactless check-in or a generating a contact tracing form using a QR code where guests can enter their details when they scan the code and submit it to the personnel using only their smartphone devices. 

Technology today has made contactless check-in just one part of the new-age guest experience. Due to this, contactless check-in with QR codes has become in-demand for most of these establishments.

Traditional check-in vs Contactless check-in

Just think of the old-fashioned way when you check-in in hotels, events, and casinos. 

Guests usually stand-up in a long queue having to fill-up forms to register their names and other contact details while exchanging pens and papers with other guests.

The whole process of the traditional way of checking-in involves various touchpoints that may now be dangerous due to the pandemic if still practiced.

In today’s new normal set-up where people are constricted with their movements due to the possibility of further spreading the COVID-19 illness, safety protocols such as social distancing have been imposed in many establishments. 

With that being said, the traditional way of checking in for most guests in hotels and events has become alarming due to the disease’s threats.

Contactless check-in using QR codes: How does a QR code work seamlessly in touchless check-in points?

QR code is a 2-dimensional barcodes use to generate information or data using a QR code generator online.

QR codes contain data for a locator, identifier, or tracker (contact tracing forms) that points to a website, URL, or application.

A QR code uses four standardized encoding modes such as numeric, alphanumeric, byte/binary, and kanji) to store data efficiently. 

For a contactless check-in using QR codes, hotels, casinos, and other establishments can generate a QR code for the contactless form.

When the contactless check-in QR code is scanned using the user’s smartphone device, it will display a form to their smartphone screen to fill-up and automatically click the “submit” button form once they are done.

How to make a contactless check-in form using QR codes: 

  • Create your contactless form first (via Google forms, Microsoft forms, or any other survey form companies)
  • Copy the URL of your Google Form
  • Go to www.qrcode-tiger.com
  • Paste the URL in the “URL” menu
  • Choose “static” or “dynamic”
  • Click “Generate QR code.”
  • Customize your QR code
  • Distribute your QR code


How to make a contactless check-in form using a QR code generator online: A step-by-step guide

1. Create your contact form first (via Google forms, Microsoft forms, or any other forms provided by software companies)

Google forms are one of the easiest and fastest ways you can create your contactless check-in forms. However, you can use other forms provided by other related companies.

But to have it way more convenient to use Google forms to generate your QR code for a contactless check-in, you just need to set-up your Gmail account which comes for free to get started with creating your Google forms spreadsheets.

After you are done, all you have to do is fill in the necessary information you want to collect from your guests, such as their name, contact address, email address, booking date, health status, time of visit, number of people checking in, etc.

2. Copy the URL of your Google Form

If you are already done with making your contactless check-in form via Google forms, copy the URL of your Google form and paste it using the QR Code software online. 

3. Go to www.qrcode-tiger.com

4. Paste the URL in the “URL” category

5. Choose “dynamic” when you generate your QR code

Once you already copied the URL of your contactless check-in form using the QRTiger QR code generator online, generate your form by selecting the Dynamic QR Code to change or edit the data behind your QR code in case you made a mistake and also to avoid pixelation of your codes. 

Then click the Generate QR Code button.

Related: What is a Dynamic QR code: Definition, Video, Use-Cases

What to do with your QR code for a contactless check-in after you have generated it?  

Sending or distributing your QR code online or via email (ideally for hotels)

You can also email the QR code to your guests that they have to fill-up before their arrival. 

Printing your form 

You can print your QR code for the check-in form and have it display in the entrance or the information desk section. 

Benefits of contactless check-in using QR codes 

  • It saves time for both guests and staff and alleviates guests experience
  • Automates the check-in process
  • QR codes are accessible using smartphone devices  
  • Ensures safety for both workers and guests
  • QR code are easy to generate and implement
  • Guests can check-in anytime 
  • It is an excellent marketing tool to entertain the guests by the QR code’s ability to hold different content types.

Other ways hotels, casinos, and resorts can use QR codes 

QR code as a tourist guide

There are 3 main solutions you can use a QR code to act as a tourist guide for your guests. 

You can generate an MP3 solution, convert a video to a QR code or make an image gallery or image QR code that will lead guests to specific information about a particular thing. 

You can attach the QR code to brochures, leaflets, or paintings on the wall. 

The information will pop up on their smartphone screen right away once they scan the QR code.

QR code for a restaurant menu

To make a touchless menu, restaurants or cafes in hotels can generate a menu QR code that will allow diners to view the menu online without touching the physical cardboard menu

QR codes for review/feedback

You can generate a google form QR code that will get your guests feedback about your service and encourage them to give you 5-star ratings.

It’s a similar process, such as generating a contactless check-on form; the only difference is that the Google sheet is in a feedback form type. 

Best practices when using QR code for a contactless check-in

Only implement the action you are promoting in the QR 

QR code has many types of solutions you can use for your particular need. There should only be 1 QR code per 1 solution. Do not complicate your QR code by trying to mix things up.

For instance, if you make a QR code for a contactless check-in form, lead them to the landing page where they can enter their information and nothing else.

Add a call to action in your contactless check-in form

To make your scanners aware that they need to scan your contactless check-in form, you can put a call to action such as “scan me” and instruct them what they are supposed to do with the QR code.

Use a dynamic QR code. 

It is always advisable to generate your QR code solution in a dynamic form as it is an editable type of QR code, and you can input unlimited information using this QR type without pixelating the look of your QR.

Therefore, you can collect and ask your guests as much information you’d like to get from them, and your QR code will still maintain that quiet space and not get pixelated.

Do not invert your QR codes color 

This is one of the common mistakes users make when they generate your QR code.

Do not ever invert your QR code color- that is one of the major rules. Make sure that your QR code’s foreground color is darker than the background for easy QR detection, and it scans quickly.

Related: 7 guidelines to follow when creating visual QR codes

Get started with contactless check-in using QR codes. 

QR codes are already a common sight outside shops, bars, café, and restaurants and know to give their guests quick information at their own convenience. 

Using QR codes to bridge the gap between the guest and information minimizes the amount of time guests spend in the reception area and limits staff interactions while alleviating the guest experience.

The key for hotels, resorts, and casinos that are going contactless is to create a journey for guests that is still enjoyable but doesn’t need hotel staff to assist them.

If you have more questions about QR codes, you can also contact us directly.

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