QR codes in the court system help speed up court processes by its ability to embed any information in the code, which is then accessible by scanning it through smartphone devices.
Digitization in the government sector is on the rise because of technological innovations.
At present, government offices like courts are still looking for more efficient ways to speed up government services. Thus, leading them to adapt the QR codes technology.
As the pillar of democracy and the rule of law, the judiciary is on its toes trying to find a long-term solution as the pandemic cripples its functions.
From filing cases or petitions to sending summons, these tasks become burdensome to many. Even in-person court hearings are impossible due to social distancing concerns.
At this point, technology can play a crucial role not just to resume court operations but also to expedite processes.
One promising innovation that the court can look into is the utilization of QR code technology.
But how do we use QR codes for smoother and efficient court processes? This article jots down some creative ways to digitize and speed up judicial processes using QR codes.
- What is a QR Code?
- What is a QR code creator or generator?
- How to scan the QR code and access the information embedded in the code?
- Impact of COVID-19 in the court system procedures
- QR Code technology in the court system
- Ways on how to digitize and speed up judicial processes using QR codes
- 1. E-filing of cases or pleadings using QR Code
- 2. Receive and send court documents digitally.
- 3. Easily share files during virtual hearings
- 4. Share the live stream of open court hearings
- 5. Share direct information through the website’s page
- 6. Retrieve case laws and law journals online using QR Codes
- 8. Authenticate court orders via QR code
- E-court processes using QR Code for better justice
What is a QR Code?
Invented in Japan, QR codes are also known as Quick Response Code and are generated using a QR code generator online.
People mistakenly refer to it as a barcode, but it is quite different in terms of appearance and storage capacity.
You can quickly identify a QR code by its small dots and square-shaped patterns. It can only be decoded or scanned at high speed using a smartphone.
QR Code is so easy to use and can provide ready access to a host of information. QR code uses four standardized encoding modes such as numerical, alphanumeric, byte/binary, and kanji) to store data information.
Using smartphone devices, people can quickly scan the QR code and access the data embedded in it instantly. Today, any person with a smartphone can scan QR codes to access a website, file, email, or any other information.
What is a QR code creator?
Before a person can scan a QR Code, someone has to create a QR code that can be created using QR code generator online.
For example, a Family Court in Australia, introduced a QR code system to maintain contact registers for contact tracing of any COVID-19 exposure.
To do this, they can create a URL QR code of Google Form (where the scanners can fill out their contact details).
After that, the court can distribute the QR online or even print and display it in conspicuous places in the court.
A URL QR code of Google form, once scanned using smartphones, will redirect the scanners to the Google Form URL where they can fill it out instantly without typing the link manually.
Also, this ensures a contactless means of registering public attendance in court buildings.
To create the URL QR code of Google Form, you will need a QR code generator to convert the Google Form URL into a QR code.
When you use a QR code generator, you can convert any type of information into a QR code.
In QR Tiger, there are 15 QR code solutions you can generate online.
To name a few, these are URL QR code, VCard, File QR code, social media QR code, H5 editor QR code, email QR code, and multi-URL QR code.
How to scan the QR code and access the information embedded in the code?
In our example, after the court employee generates a URL QR Code of the Google Form, he can download, print, and display it to allow the public or court visitors to scan the QR code.
After scanning it, people can fill out the court attendance form for contact tracing purposes.
But how do people scan the QR code and access the information embedded in the code? Here are the two easy ways
Scanning a QR code through smartphone gadgets
The intended recipient can use his smartphone in scanning a QR code. Newer iPhone and Android smartphones have a built-in QR code scanner. Using a camera app on a mobile phone, the user can scan the QR code and access the information instantly.
Scanning a QR code through QR code readers
Another way is to scan a QR code using a QR code reader app. If a user does not have this app, he needs to download it first. After that, the user will open the QR code reader app and point his phone to a QR code.
The app recognizes and “reads” the code to access the information.
Impact of COVID-19 in the court system procedures
The pandemic has affected the court and its in-face procedures. As a result, the public clamor for a more efficient system with little to no face-to-face interaction.
According to a new Granicus poll, 54 percent of citizens expect more government services to be available online due to the pandemic.
This is due, in part, to the fact that online services have proven to be more reliable and efficient during the work planning process.
In a recent Accenture survey, citizens today expect the same fast, simple, and online choices from the government as they do from the private sector.
67 percent of survey participants said that ease of use was the most important factor when engaging with digital government services. And 56% of respondents said they would have more confidence in their government if it interacted better with them.
Thus, the coronavirus pandemic has only accelerated the critical need for a front-office digital transformation of the court system.
QR Code technology in the court system
Keeping up with the technological advances and removing the backlog of cases are just a few of the court’s challenges.
From manually checking case records to handling mountains of paperwork for court documents, government court employees waste countless hours on inefficient and time-consuming tasks. The court system is ready for change.
Although there are many technical solutions to choose from, QR Code technology can significantly reform the court processes.
As QR Codes streamline useful information and allow quick retrieval, it makes legal information accessible and accurate. It is an excellent tool for referencing and storing links to websites, social media, email, etc.
Bringing the court system into the digital space also gives citizens and governments newfound flexibility. That’s because, unlike manual processes, QR Code technology is enormously adaptable and capable of changing to meet evolving needs.
QR Code technology has made these everyday court processes more accessible, faster, and more convenient; along the way, it has also empowered individuals to manage their time on their terms and expect immediate results.
Ways on how to digitize and speed up judicial processes using QR codes
QR codes offer many solutions to judicial processes that ensure accessibility and efficiency of the bench and the bar.
1. E-filing of cases or pleadings using QR Code
In some countries like India, e-filing was introduced even before the pandemic for urgent matters only. Now, e-filing becomes a new means of accelerating judicial proceedings, a significant shift from paper-based procedures.
But in what way we can use QR codes in e-filing?
The court can generate an Email QR code, to receive complaints, information, or any court documents.
An email QR code once scanned will redirect to an email address where scanners can send a file or document.
Using the email QR code, legal counsels can directly send the file to a court that has jurisdiction over the offense charged. They can do this without manually entering the email address of a specific court employee.
Another idea is to generate a URL QR code that will convert the court’s website or any landing page into a QR code.
This way, it will redirect the scanners to the court’s website or landing page (where the e-filing option is available). They will no longer type the website URL, saving more time and effort.
2. Receive and send court documents digitally.
Visiting a post office to get a copy of summons or notices is difficult for other lawyers because of limited mobility.
Likewise, sending physical copies of duly-subscribed statements of witnesses and affidavits to the court may sometimes take a longer time to mail it.
A QR code solution is to generate a PDF QR code that will convert a PDF document into a QR code. Using a QR code generator online, you can digitally present your PDF document through a QR code.
After generating the PDF QR code and deploying it to a specific audience, it is scan-able using smartphone devices.
Any requestors or court employees will point his smartphone towards the QR code for about 2-3 seconds to access the PDF document and view it anytime and anywhere.
They can also download PDF documents on their smartphones.
3. Easily share files during virtual hearings
Instead of in-person hearings in the courthouses, litigants and judges are now using video conferencing through various online platforms.
Some courts in the USA, Canada, and Australia are making a shift to online platforms to conduct legal proceedings from trial to promulgation of judgment.
One vital concern during virtual hearings is the appropriate digital means in sharing information, documents, and evidence. This is where the File QR code comes in.
To easily share files while having an online court hearing, one can use the File QR code and digitize presentation materials.
File QR code is a dynamic QR code that lets users generate a QR code for various file types such as MP4 file, PDF QR code, and PNG or Jpeg.
As mentioned, the file QR code is dynamic, so you can create a PDF QR code for your document, and then with the same QR code, you can upload another file type such as JPEG (for pictures of evidence) or MP4 (video recordings). Thus, it makes file sharing accessible and easy.
With this digital approach to court hearings, the court will somehow achieve better communication and efficient delivery of justice.
4. Share the live stream of open court hearings
Some countries have already adopted online courtrooms in lower courts where petty cases and minor traffic offense cases are heard virtually.
As there are select hearings open to the public, an option to live stream is vital for transparency and information purposes.
But how do we encourage the public to view the live-streamed hearings without searching for the link or typing it manually?
If the public scans the YouTube QR code or Facebook QR code, they will be redirected instantly to a specific YouTube or Facebook page of the live-stream hearings.
Using smartphones, the public will automatically scan the QR code and witness the virtual hearing. The public will no longer have to enter the link of the court’s YouTube or Facebook live stream videos manually.
5. Share information through the website’s page
It is a pivotal duty of the government, especially in court, to share relevant information with the public.
Make sure to display the QR code outside of the court where passers-by can easily see it.
The QR code can include the court’s office hours, contact details, and other relevant information. You can generate a URL QR code of the court’s website page (where you can find all this information in one hand.)
By simply scanning the URL QR code through smartphones, the user will access the court’s website and get the necessary information such as office hours and telephone numbers.
To maximize the QR Code’s potential, the court can also generate a URL QR code of Google Form to schedule an appointment or consultation.
Don’t forget to add a call to action on the QR codes for more scans.
6. Retrieve case laws and law journals online using QR Codes
When writing motions and decisions, requires rigor and accuracy in referencing.
But with the help of QR codes, it is easy to access legal information such as landmark cases, case laws, and annotations on online platforms.
To make legal research easy, a court can generate a bulk URL QR code that embeds legal information from various legal sources like virtual law libraries.
Because what if you need to generate multiple QR URLs for many of your legal resources online?
Generating an individual URL QR code for each of your online resources is a complete waste of time. To solve this problem, you can generate your URL QR code in bulk.
The bulk URL QR code will be downloaded and saved in a .zip file containing the unique codes for each URL.
(You can also download the bulk URL QR code template and make sure to save it as a CSV file.)
By simply scanning the URL QR code, lawyers and judges can easily access collections of law journals or legislations from various online platforms.
This is way easier instead of referencing through footnotes when writing motions and decisions. In this way, the court achieves accuracy and preserves the certainty of law.
8. Authenticate court orders via QR code
The practice of going to the court and waiting for the court order to be certified is a cumbersome process. But there is an easy way to solve this authentication procedure: to generate a URL QR code (for 5-10 court orders) or a bulk URL QR code (for a large number of court orders).
A court can generate a QR code that embeds the court order’s information, such as a case number. All this information is housed in a database via a court’s website or URL. Here, a court must have its own website to be able to verify court orders.
When banks and agencies scan the QR code printed on the court order, it redirects them to the website URL with a login authentication and token. (in this case, the token is the number.)
Prior to distribution, these codes are entered into the electronic database or an in-house system.
You can also download here the template for a bulk URL QR code with a log-in authentication.
To check the court order’s authenticity, a user can scan the QR code and view the details on the official database. Then, verify if these details match with the printed court order.
In Singapore, banks and agencies that need to check the court order’s authenticity will scan the QR code of the court order that will redirect them to a court’s website, enter the case number, enter the captcha, and click the download button.
By scanning a QR code, one can verify if the court order is authentic by retrieving it directly from the system instead of asking the person who produces it for a certified hard copy.
By integrating QR codes in the authentication procedure of court orders, litigants save time and money.
QR codes in court: E-court processes using QR Code for a better justice system
With the advent of QR code technology, we expect faster outcomes with less effort. As a result, every sector, including the court, has to adapt to the changing society.
Access to justice is an essential feature of democracy. Professor Richard Susskindin states in his book “Online Courts and the Future of Justice’ that modern technology helps address the problem of accessibility to justice and further envisions that online courts function as a ‘service’, and not a ‘place’.
The digital shift of the court is an indication that achieving justice is possible even when done remotely. The QR code technology ensures faster disposal of cases and a more responsive court of justice.
Seamless technology such as QR codes strengthens the duties of both the bar and the bench, and this technology may form a considerable part of the new and hopefully better normal.
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